The price is the whole price.
A broadband price should help you make a decision. That means showing the commitment, not just the most attractive number.
Read the essayWritingA few things
A few things
worth saying.
My take on broadband, the way it’s sold and the responsibility that comes with running a provider.
On customer choiceI’m not
Liam Mulryan
I’m not
anti-contract.
I’m pro-choice.
Liam MulryanOpening essay · Draft for review
The contract isn’t the problem. The lack of choice is.
I’m fine with contracts. What I want is clear pricing, a service that delivers and a meaningful say in how long you sign up for.
Read the essayA service that earns its bill.
If a customer is expected to keep their side of the agreement, the provider should take its side just as seriously.
Read the essayThese are personal views. I founded Olilo, so I have a stake in this industry. That’s context for the argument, not an exemption from it.